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Privacy Policy

At Elretron Inc. (“Elretron”), we’re all about helping you see things a little more clearly. We believe that you have a right to know what information we collect from you and we want you to understand our commitment to protecting your privacy. We understand that you care how information about you is used and shared. Together this website, products manufactured by Elretron and those sold in other platforms are referred to as the “Services”. Services also include your purchase through all the pre-order platforms. 

By using our services, you agree to the use, disclosure and procedures this Privacy Policy describes. Please note that this privacy policy does not apply to third party websites, such as Facebook, Twitter, Instagram that we do not own or control, even if you access them through the services 

If you have any questions, please reach out to us at

What Personal Information About Customers Does Elretron Gather?

The information we collect from you falls into two categories: personally identifiable information (“Personal Information”) and non-personally identifiable information (i.e., information that cannot be used to identify who you are) (“Non-Personal Information”). This Privacy Policy covers both types and will tell you how we might collect and use each.

Personal Information we may collect from you includes:

  • Your contact information such as your phone number, social media handle, or email (depending on how you contact us).

  • Your credit card information (although we use a third party payment processor, as described below), billing address and shipping address, if you make purchases through the services.

  • Survey responses to the extent you include Personal Information.

  • Information from other sources.

  • Email communications.

We may also collect some of the following Non-Personal Information from you:

  • The name of your internet service provider.

  • The IP address of the computer you use to access our services.

  • The type of browser software you are using.

  • The operating system you are using.

  • The date and time you access our Services.

  • The website address, if any, that linked you to our Site.

  • The website address, if any, you leave our website and travel to.

  • Search engine search terms and advertising clicks/actions.

  • Weblogs and other clickstream data.

  • Survey responses to the extent you do not include Personal Information.

  • Other non-personally identifiable traffic data.

How We Collect Information

We primarily use the information we collect and store to enhance the services and your experience with Elretron. Except if we sell all or a portion of our business, as described below, we do not rent or sell your Personal Information to anyone, period. If we share your Personal Information, we do so only as described below.

Internal Use to Provide Services to You
We may use Personal Information to provide the services to you. Some ways we may internally use your information include:

  • To contact you when necessary.

  • To provide you with additional information according to your preferences.

  • To customize and personalize your experience with the services.

  • To generate anonymous statistics to help us improve the customer experience.

  • To make the services easier and more convenient for you (such as by prepopulating forms when you have already provided identical information).

  • To send you information and marketing materials about services and products available through our services

  • To train our team members.

  • For our other internal business purposes.

Non-Personal Information
We may share or disclose aggregated Non-Personal Information on our Site, with service providers, and/or with other persons we conduct business with. These service providers and other persons may also share with us aggregated Non-Personal Information that they have independently developed or acquired. Additionally, we may combine aggregate information from the pixel tags, web beacons and cookies we discussed above with similar data we collect from other visitors to help us improve our Services, but that aggregate, anonymous information cannot be linked back to you. 

Opting Out
If you decide you don’t want to receive email or other mail from us, you can select the “opt out” provision in our communications to unsubscribe. Unsubscribing will stop you from receiving most types of communication, but it may not apply to emails about orders or transactions you place through the Services or to respond to your specific request. 

Except as we discuss in this Privacy Policy, we will not share your Personal Information with third parties who wish to market other products and services to you. We never want to cause you any hassles! 

Affiliated Businesses We Do Not Control
We may work with other businesses from time to time. These affiliated businesses may sell items or provide promotions to you through the Services. We may also provide services or sell products jointly with the affiliated businesses. We will clearly show you when an affiliated business is associated with your transaction, and we will only share Personal Information with them that is related to your transaction. 

Generally, we will not disclose your Personal Information to unaffiliated third parties. We’ve figured out ways to do a lot of things on our own, but we haven’t quite figured out how to all of it. We may provide your Personal Information to our employees, contractors, agents, service providers and designees (“Agents”) to enable them to perform certain services for us exclusively, including order fulfillment, payment processing, website-related services such as web hosting, maintenance service. We promise, no surprises—unless we’ve told you differently, our Agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. 

Business Transfers
We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party. 

Protection of Us and Others
We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; cooperate with law enforcement; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Elretron, our employees, our users, or others. 

With Your Consent
Except as we’ve stated above, we will notify you before we share your Personal Information with any third parties, and you will be able to prevent the sharing of this information.

We are Committed to Making Sure Your Information is Protected

We take the protection of your information very seriously. Therefore, we take many security measures (physical, electronic and procedural) to help keep your Personal Information safe. For example, we limit access to authorized employees and third parties who have agreed to follow confidentiality obligations we give them. Also, we only allow parties to access your Personal Information for permitted business purposes. Unfortunately, even though we use commercially reasonable efforts to protect your Personal Information, we cannot guarantee complete security. Any information that you provide to us is done so entirely at your own risk.

We Reserve the Right to Update and Revise this Privacy Policy at Any Time

We occasionally review this Privacy Policy to make sure it complies with applicable law and conforms to changes in our business. We may need to update this Privacy Policy, and we reserve the right to do so at any time. If we do revise this Privacy Policy, we will update the “Last Updated” at the top of this page so that you can tell if it has changed since your last visit. Please review this Privacy Policy regularly to ensure that you are aware of its terms. Your use of our Services constitutes your acceptance of the terms of the Privacy Policy as amended or revised by us from time to time.

If you have any questions about viewing or updating your information, please contact us at

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