At Elretron Inc. (“Elretron”), we’re all about helping you see things a little more clearly. We believe that you have a right to know what information we collect from you and we want you to understand our commitment to protecting your privacy. We understand that you care how information about you is used and shared. Together this website, products manufactured by Elretron and those sold in other platforms are referred to as the “Services”. Services also include your purchase through all the pre-order platforms.
If you have any questions, please reach out to us at firstname.lastname@example.org.
What Personal Information About Customers Does Elretron Gather?
Personal Information we may collect from you includes:
Your contact information such as your phone number, social media handle, or email (depending on how you contact us).
Your credit card information (although we use a third party payment processor, as described below), billing address and shipping address, if you make purchases through the services.
Survey responses to the extent you include Personal Information.
Information from other sources.
We may also collect some of the following Non-Personal Information from you:
The name of your internet service provider.
The IP address of the computer you use to access our services.
The type of browser software you are using.
The operating system you are using.
The date and time you access our Services.
The website address, if any, that linked you to our Site.
The website address, if any, you leave our website and travel to.
Search engine search terms and advertising clicks/actions.
Weblogs and other clickstream data.
Survey responses to the extent you do not include Personal Information.
Other non-personally identifiable traffic data.
How We Collect Information
We primarily use the information we collect and store to enhance the services and your experience with Elretron. Except if we sell all or a portion of our business, as described below, we do not rent or sell your Personal Information to anyone, period. If we share your Personal Information, we do so only as described below.
Internal Use to Provide Services to You
We may use Personal Information to provide the services to you. Some ways we may internally use your information include:
To contact you when necessary.
To provide you with additional information according to your preferences.
To customize and personalize your experience with the services.
To generate anonymous statistics to help us improve the customer experience.
To make the services easier and more convenient for you (such as by prepopulating forms when you have already provided identical information).
To send you information and marketing materials about services and products available through our services
To train our team members.
For our other internal business purposes.
We may share or disclose aggregated Non-Personal Information on our Site, with service providers, and/or with other persons we conduct business with. These service providers and other persons may also share with us aggregated Non-Personal Information that they have independently developed or acquired. Additionally, we may combine aggregate information from the pixel tags, web beacons and cookies we discussed above with similar data we collect from other visitors to help us improve our Services, but that aggregate, anonymous information cannot be linked back to you.
If you decide you don’t want to receive email or other mail from us, you can select the “opt out” provision in our communications to unsubscribe. Unsubscribing will stop you from receiving most types of communication, but it may not apply to emails about orders or transactions you place through the Services or to respond to your specific request.
Affiliated Businesses We Do Not Control
We may work with other businesses from time to time. These affiliated businesses may sell items or provide promotions to you through the Services. We may also provide services or sell products jointly with the affiliated businesses. We will clearly show you when an affiliated business is associated with your transaction, and we will only share Personal Information with them that is related to your transaction.
Generally, we will not disclose your Personal Information to unaffiliated third parties. We’ve figured out ways to do a lot of things on our own, but we haven’t quite figured out how to all of it. We may provide your Personal Information to our employees, contractors, agents, service providers and designees (“Agents”) to enable them to perform certain services for us exclusively, including order fulfillment, payment processing, website-related services such as web hosting, maintenance service. We promise, no surprises—unless we’ve told you differently, our Agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.
We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.
Protection of Us and Others
With Your Consent
Except as we’ve stated above, we will notify you before we share your Personal Information with any third parties, and you will be able to prevent the sharing of this information.
We are Committed to Making Sure Your Information is Protected
We take the protection of your information very seriously. Therefore, we take many security measures (physical, electronic and procedural) to help keep your Personal Information safe. For example, we limit access to authorized employees and third parties who have agreed to follow confidentiality obligations we give them. Also, we only allow parties to access your Personal Information for permitted business purposes. Unfortunately, even though we use commercially reasonable efforts to protect your Personal Information, we cannot guarantee complete security. Any information that you provide to us is done so entirely at your own risk.
If you have any questions about viewing or updating your information, please contact us at email@example.com.